Product

Your AI native workspace

Alloy gives your team one place to work with AI teammates that understand your company knowledge, use approved tools, take action across systems, and collaborate with people.

One workspace for people and AI teammates

Teams are starting to work with more than one AI agent. Some answer customers, some draft documents, some watch operations, and some help people stay on top of their day.

Alloy keeps that work in one workspace. Human teammates, Ally, specialized AI teammates, shared files, connected tools, and workflows all live in the same operating environment.

Ally is where the workspace begins

Ally comes with every workspace. Ally helps you personally, keeps the workspace organized, and can help set up more AI teammates as your needs grow.

Use Ally to stay on top of work, ask questions, find information, invite teammates, organize shared knowledge, connect tools, and create new AI teammates for specific jobs.

Give AI teammates the context they need

Alloy has two layers here. **Storage** is the file system — folders and files like docs, PDFs, references, and working files. The **knowledge base** is the curated part of storage that AI teammates actively read, search, and reason over to do their work.

Ally has full workspace visibility by default. Other AI teammates only see the folders and tools you give them — enough context to be useful, scoped to their role.

Connect the tools your business runs on

Alloy can connect to outside systems through APIs, MCP servers, and workflow tools. AI teammates can search, update, send, schedule, draft, or escalate work when those actions are approved.

The goal is not another chat window. The goal is AI teammates that can help where real work already happens.

Customers, partners, and the people you talk to

External people your organization engages with — customers, partners, contractors — show up in Alloy as contacts. A contact is a stable identity that stays attached to conversations and records as the relationship continues across channels and over time.

That means an AI teammate handling a customer message tomorrow can see what happened last month, on a different channel, with a different teammate. The customer side of the business stays coherent in one place.

Workflows for repeatable work

Some work needs to happen the same way every time. Alloy workflows let teams define repeatable processes that can call AI teammates, use tools, ask for human input, run code, send messages, and finish with a clear result.

Workflows start from a trigger — a webchat message, an API call, a scheduled time, or another workflow finishing. That's how external events and internal schedules turn into orchestrated work inside Alloy.

Use workflows when a task needs more structure than a conversation.

People stay in control

AI teammates work within the access they are given. Teams can decide what knowledge is shared, which tools are enabled, which workflows exist, and when people need to review or step in.

Alloy is built for collaboration between people and AI teammates, not blind automation.

Frequently asked questions

Is Alloy a chatbot?+

No. Chat is one way to work with Alloy, but the product is a workspace for AI teammates, shared knowledge, tools, workflows, and human collaboration.

What is an AI teammate?+

An AI teammate is a configurable digital worker with a role, instructions, tools, knowledge access, model settings, and optional voice setup.

What is Ally?+

Ally is the built-in AI teammate that comes with every workspace. Ally acts as a personal assistant and workspace helper, and can help create more AI teammates over time.

Start building your AI team